Progress is impossible without change, and those who cannot change their minds cannot change anything. ~ George Bernard Shaw

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Welcome! Thanks for joining me in a place that merges both personal and professional insight, experience and moments that I choose to share. If you have come this far, you are committed and passionate about creating success. With the right tools in place you are ready to make change. I invite you to get to know me a bit better. I am that person who can help define your path and help you execute the change of course to ensure active results and professional growth. If you read something that sparks dialogue, please do drop me a line, via email or call.

LOOKING BACK ON THE JOURNEY – ONE YEAR LATER

LOOKING BACK ON THE JOURNEY – ONE YEAR LATER

posted by Dave Dame date-icon September 14, 2015

Today is the one-year anniversary of the 5 KM walk that I did to raise $30,000 for the Terry Fox foundation. This was nearly a year and a half of preparation physically and mentally to accomplish this. A year ago at this moment Alex was stretching me as I was hearing people starting to gather outside. Ed Prichard was trying to keep me relaxed by being his usual humorous self. My wife was right there with ready to support me every step as she has the last 14 years. Alex and I spent two years training. Our first goal was to shed 60 pounds. Our second…

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Today’s Customer Is Not Going To Be The Same As Tomorrow’s Customer

Today’s Customer Is Not Going To Be The Same As Tomorrow’s Customer

posted by Dave Dame date-icon August 24, 2015

There’s an old Wayne Gretzky quote that I love, “I skate to where the puck is going to be, not to where it has been”. Similarly, an organization must focus the business around tomorrow’s customer, not today’s customer. The organization must continually learn from its customers to guide the business. It is imperative that the organization considers where, why and how the customer will be using the product. For example, consider the evolution of the personal banking user experience. Traditionally, the bank’s customers…

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Building Change Momentum

Building Change Momentum

posted by Daniel Doyle date-icon August 12, 2015

This is the final post in a three part series. Please like, share and comment. Please click here for Part 1 and here for Part 2. Suppose you have a persistent group in your organization who has been completing its job the same way for a significant period of time. They refuse to change despite multiple suggestions on areas where the team could improve. Why will the team not accept the change? The group refuses to change because it does not see benefits of changing. Transforming an organization is a time consuming process and change agents…

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